Choosing A Telephone System

When investing in a brand new telephone system for your office there are a whole host of things to consider. To help you out we have devised a quick checklist to ensure that you have covered every perceivable angle.

Top 10 Buying Tips

1. How many users will need to use the Telephone System?

This determines the number of line extensions.

2. Are there likely to be more than this in the next few years?

This will determine the spare capacity required as the business grows. On average businesses change their telephone system every 5-7 years so you will need to buy a system that will meet your future needs as well as your current needs.

3. What is your budget?

Prices of telephone systems vary considerably dependent on the number of users required and the features that you want.

4. Are you looking to purchase or lease the system?

Leasing offers tax benefits and allows you to spread the cost over a period of years which can help cash flow. However, you may pay more over the whole term compared to purchasing the system.

5. Have you selected the features you need?

Features like group hunting, pick-up, call transfer and speed dial are generally standard on most telephone systems but features such as voicemail, computer telephony integration (CTI) and call recording are additional applications that can greatly improve staff efficiency and customer service and are therefore worth considering for your business.

6. Do certain staff need to be contacted from anywhere in the building at anytime?

In these days, office staff require mobility, which is why more companies are investing in DECT (Digital Enhanced Cordless Telephony) systems that provide total wireless cover in an office via a group of strategically placed base stations.

7. How will you choose your supplier?

At Nicomm.co.uk, our staff are highly trained and accredited by the system manufacturers. We ensure that you choose the right system for you and continue to offer technical support long after you've placed your order.

8. Do you want to save money off the cost of your telephone calls?

Carrier Pre Select (CPS) and Least Cost Routing (LCR) allows you to achieve significantly lower call costs for all your outbound calls without needing to change your existing BT telephone numbers or even installing any additional hardware.

9. Do you want to save money on your new Telephone System?

Nicomm.co.uk can offer exceptional prices on a wide range of System Phones.

10. Do you want guarantees?

Nicomm.co.uk offer a Free 21 day trial on all System Phones and at least a 12 month manufacturers warranty.